Terms and Conditions

Last updated: January 2026

Please read these Terms and Conditions carefully before using stay-bet.com. By registering an account or using our services, you're agreeing to be bound by these terms. If you don't agree, don't use the site.

1. About Stay

Stay (stay-bet.com) is an online gaming platform. Our services are intended for adults aged 18 and over. We take responsible gambling seriously and expect all users to do the same.

2. Legal Framework

Online gambling in Australia is regulated under the Interactive Gambling Act 2001 (Cth) and overseen by the Australian Communications and Media Authority (ACMA). By using our services, you confirm that you understand and accept the legal context in which we operate and that online gambling may be subject to restrictions in your jurisdiction.

3. Eligibility

To open an account and use Stay, you must:

• Be at least 18 years of age
• Be the person whose details you register with (no registering on behalf of someone else)
• Not be a resident of a jurisdiction where online gambling is prohibited
• Not be a current or former problem gambler who has self-excluded from gambling services
• Not be an employee, contractor, or close associate of Stay or its partners

We reserve the right to ask for proof of age and identity at any time. If you can't provide it, we may suspend or close your account.

4. Account Registration

You can only hold one account with Stay. Creating multiple accounts is not allowed and may result in all accounts being closed and any funds forfeited. You're responsible for keeping your login details secure. Don't share your password with anyone. If you think your account has been accessed without your permission, contact us immediately at [email protected].

5. Deposits and Withdrawals

All transactions are processed in Australian dollars (A$). Minimum and maximum deposit and withdrawal limits apply and are shown in your account area. We only accept payments from accounts or cards held in your own name. Third-party payments are not accepted.

Withdrawals are processed back to the same payment method used to deposit where possible. We may ask for additional verification before processing a withdrawal. Processing times vary depending on your chosen payment method.

6. Bonuses and Promotions

From time to time, Stay may offer bonuses and promotions. Each offer comes with its own specific terms, including wagering requirements, eligible games, and expiry dates. These will be clearly stated in the promotion details. General rules that apply to all bonuses:

• Bonuses are for personal use only
• We reserve the right to withdraw or amend any promotion at any time
• If we suspect a bonus is being abused or exploited, we may void the bonus and any winnings derived from it
• Bonuses cannot be transferred or exchanged for cash unless the wagering requirements have been met

7. Responsible Gambling

We're committed to responsible gambling. It's not just a legal requirement — it's the right thing to do. Stay offers the following tools to help you stay in control:

• Deposit limits (daily, weekly, monthly)
• Session time limits and reality checks
• Cooling-off periods
• Self-exclusion (temporary or permanent)

If gambling is causing you problems, please reach out for help. Gambling Help Online is available 24/7 at 1800 858 858 or www.gamblinghelponline.org.au. You can also contact the National Gambling Helpline or speak to your GP.

8. Fair Play and Prohibited Conduct

You agree to use Stay fairly and honestly. The following are not allowed:

• Using software, bots, or automated tools to gain an unfair advantage
• Colluding with other players
• Exploiting errors, glitches, or technical faults in the software
• Any form of fraud, money laundering, or criminal activity
• Providing false information during registration or verification

We monitor accounts for suspicious activity. If we detect any of the above, we may suspend your account, void bets, and report the matter to the relevant authorities.

9. Intellectual Property

All content on stay-bet.com — including logos, graphics, game content, and text — is owned by or licensed to Stay. You can't copy, reproduce, or distribute any of it without our written permission.

10. Limitation of Liability

Stay is not liable for any losses you suffer as a result of using our services, including losses from gambling, technical faults, or interruptions to service. We provide our platform on an 'as is' basis. We don't guarantee the site will always be available or error-free, though we do our best to keep things running smoothly.

Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that can't be excluded under Australian law.

11. Account Closure and Termination

You can close your account at any time by contacting [email protected]. Any real-money balance will be returned to you after verification checks are complete, provided there are no outstanding issues with your account.

We may suspend or close your account if you breach these terms, if we suspect fraudulent activity, or if required to do so by law. In cases of serious breach, we may withhold funds pending investigation.

12. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. We'll notify you of significant changes via email or a notice on the site. Continuing to use Stay after changes are posted means you accept the updated terms.

14. Contact Us

Got a question or a complaint? We're here to help.

• Email: [email protected]
• Website: stay-bet.com

18+ only. Gambling can be addictive. Play responsibly. Gambling Help Online: 1800 858 858 | www.gamblinghelponline.org.au.